Privacy Policy

By using TrueRewardsPlatform (the "Platform"), you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

We collect information in the following categories:

• Account data such as your name, username, email, and profile details.
• Content you submit, including reviews, comments, and uploads.
• Usage data like pages viewed, features used, and actions taken.
• Device and log data such as IP address, browser type, and timestamps.
• Communications with support or feedback you send to us.

2. How We Use Information

We use your information to:

• Operate, maintain, and improve the Platform.
• Process points, rewards, and redemptions.
• Verify eligibility and detect fraud or abuse.
• Respond to support requests and communicate updates.
• Comply with legal obligations and enforce our Terms.

3. Rewards and Eligibility Checks

We may review activity to confirm eligibility for rewards, ensure compliance with our Terms, and prevent misuse. This may include account verification or additional checks before approving redemptions.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers who help us run the Platform, such as hosting, analytics, or customer support services. We may also disclose information if required by law, to protect users, or in connection with a business transfer (such as a merger or acquisition).

5. Cookies and Tracking

We may use cookies or similar technologies to remember preferences, improve performance, and understand how the Platform is used. You can control cookies through your browser settings, but some features may not work properly without them.

6. Data Retention

We retain information as long as needed to provide the Platform, meet legal requirements, resolve disputes, and enforce agreements. We may delete or anonymize data when it is no longer required.

7. Security

We use reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You can update or correct your account information in your profile settings. You may also contact us to request access, deletion, or other actions where applicable by law.

9. Children’s Privacy

The Platform is not intended for children under the age of 13. If we learn that we have collected personal information from a child, we will take steps to delete it.

10. India-Only Applicability

The Platform is offered only to users in India at this time. This Privacy Policy is intended to align with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (as amended).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted means you accept the updated Policy.

12. Contact

Questions about this Privacy Policy can be sent to support@truerewardsportal.com.